FAQs
Q -
What is the difference between a lamp and a bulb
A - Lamps go in light fittings bulbs go in the garden
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Q -
What is meant by cap type?
A - Cap type is used to define the type of fitting your lamp will be compatible with such as bayonet or screw
Q -
Do I need a special type of lamp for a fire-rated downlights?
A - Possibly - Fire Rated Downlights will only accept a certain length lamp, please always check if the lamp is compatible before purchasing
Q -
How much is Postage?
A - We charge only £4.95 for delivery per order, independent of how many products you order.
Q -
Do you deliver to Ireland or Europe?
A - We currently deliver to Northern Ireland, but if you live in Ireland or Europe then please call us free on 0800 025 8001 for a shipping quote
Q -
What are the Equivalent Wattage's For Low Energy Lamps?
A - Please look at our
Equivalent Wattages section to find the right low energy bulb for your needs.
Q -
What Are IP Ratings?
A - All installations of bathroom lighting must comply to guidelines which are based on a zonal concept similar to that used for the installation of lighting around swimming pools.
Each zone is given an
IP rating determined by the degree of risk of electric shock.
Q -
What Are Bathroom Zones?
A - All installations of bathroom lighting must comply to guidelines which are based on a zonal concept similar to that used for the installation of lighting around swimming pools.
Each zone is given an
IP rating and
zone number determined by the degree of risk of electric shock.
Q -
What type of wire do I need to connect a floodlight or lowbay?
Q -
Why should I use Emergency Lighting?
A - Emergency Lighting and Illuminated Emergency Exit Signs light up and mark the emergency exit route, even when the power supply fails. The minimum backup duration of emergency lighting and emergency exit signs is specified by local regulations and is generally between 1 and 3 hours. All our units have internal batteries with 3 hours backup duration. Self-contained emergency lights and fire exit signs are classified according to their modes of operation.
Q -
What is the difference between Maintained & Non Maintained?
A - Non maintained means the light will only operate in the event of a mains failure, Maintained means the lamp operates at all times and stays lit for the minimum emergency duration after a mains failure.
Q -
Can energy saving lamps be used with a dimmer switch?
A - Unfortunately there are no compact fluorescent energy savers available on the UK market that can be dimmed using a standard domestic dimmer.
Q -
Do energy saving light bulbs get hot?
A - Compact fluorescents give out far less heat than normal incandescent bulbs, making them safer for use in unattended security or night light applications. This also makes them ideal for use with lampshades made of delicate materials that can be damaged by heat. All lamps do however give off some heat and should not be used in a totally enclosed light fitting unless there is some way for the heat to escape.
Q -
How long do energy saving light bulbs take to "warm up"?
A - The latest compact fluorescent lamps "warm up" very much faster than older designs, typically reaching 95% of their full light output in under a minute.
Q -
What are the different colour temperatures and which one do i need?
A - Although most lamps emit "white" light, this can vary from a cosy "warm" white to a "cold" white according to the
"colour temperature" of the lamp,
Q -
What is the difference between Metal Halide (HQI) & High Pressure Sodium (SON)
A - Metal Halide lights emit a pure brilliant white light, whilst Sodium lights will emit a softer orange light.
Metal Halide is more suited to lighting for manufacturing or where people will be working, whereas Sodium is more suited to storage areas, or other areas where precise work or manufacturing will not be taking place.
If you have any further questions please feel free to contact us or ring us for free on 0800 025 8001
